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ICT Technician

The International Maize and Wheat Improvement Center, known by its Spanish acronym, CIMMYT®, is a not-for-profit agricultural research for development organization with partners in over 100 countries. Please refer to our website for more information: www.cimmyt.org

CIMMYT is seeking a proactive, innovative, and self-motivated professional for the position of ICT Technician to work in the Knowledge Management – Information Technologies Unit at CIMMYT.

The position is based at CIMMYT’s campus in Texcoco, State of Mexico, located 45 km northeast of Mexico City, Mexico. Please note that this is a strictly temporary position (6 months).

Specific Duties:

  • System administrations tasks based on ISO 20000 processes and standard operating procedures in ITU
  • Document configuration items, changes, and releases
  • Recover data in the event of hardware or software failure.
  • Prepare and clone new and replacing end user computers
  • Set up and configure new and replacing end user computers on the corporate network
  • Manage end user computer data transfers from/to end user computers provisioned on the new CIMMYTAD
  • Set up and configure MS Office on-premises/Office 365 Pro Plus
  • Set up and configure printing service for end user computers on the new CIMMYTAD
  • Set up and configure network shares for end user computers on the new CIMMYTAD
  • Attend General IT service requests and incident reports
  • Perform other duties that may be assigned by supervisor from time to time.

Required Academic Qualification, Skills and Attitude:

  • Bachelor’s degree with a minimum of 2 years related work experience. Degree in Information Technology, Computer Science or Software Engineering.
  • Microsoft Dynamics 365, AX 2012 Certifications: Development, Extensions and Deployment for Microsoft Dynamics 365 (a plus).
  • Experience providing Service Desk/Help Desk support to end users.
  • Intermediate level in English language (English test will be administered; candidate must score a minimum of B2 as per CEFR).
  • The selected candidate must exhibit the following competencies: Critical thinking, Teamwork, Client Orientation, Problem Solving decision making, Negotiation and Conflict resolution.

CIMMYT offers an attractive remuneration package and support for continuous professional development.

Candidates must apply online to M22181_ICT Technician. 

For more information on the recruitment process, please contact Ricardo Perez (r.perez@cgiar.org).

 Please note only short-listed candidates will be contacted.

Foreign national candidates must have legal documents to work in Mexico.

This position will remain open until filled. 

CIMMYT is an equal opportunity employer. It fosters a multicultural work environment that values gender equality, teamwork, and respect for diversity. Women are encouraged to apply.

To apply for this job please visit cimmytrecruitment.wufoo.com.